Returns & Exchanges

Before Placing Your Order

Sizing & Fit

We strongly recommend consulting our Adult and Child Size Guides before placing your order. These can be found on each relevant product page and include UK, EU and US sizing for reference.

Each of our blazers is crafted using contoured tailoring to create a sculpted silhouette, broadening across the chest, gently tapering through the waist and easing over the hips to create a refined and flattering shape. As a result of this structured construction, our blazers have a tailored, slim fit.

If you require any further assistance with sizing or fit, please do not hesitate to contact our team before placing your order. We are always delighted to offer guidance and help you select the most appropriate size.

Returns

All blazers are thoroughly quality checked prior to dispatch.

If you are not completely satisfied with your purchase and your order is eligible for return, you may return the item to us in its original condition within 14 days of receipt.

To initiate a return, please email us at orders@thelittleblazercompany.com to request a Return Merchandise Authorisation (RMA) number and Returns Form.

Returned items must be sent in their original, or similarly robust, shipping packaging and must be accompanied by the completed Returns Form.

We do not offer free returns. All return postage costs are the responsibility of the customer.

We cannot accept responsibility for returned goods that do not reach us. We therefore strongly recommend using a tracked, signed-for and insured service that covers the full retail value of the goods.

Please note that the item returned must exactly match the item originally shipped for that order, including the size, colour and SKU.

Condition of Returned Items

To be eligible for a return, all goods must be returned in their original condition, unworn, unwashed and unmarked, with all original tickets and tags attached and in a fully resalable condition.

Branded keepsake boxes, gifts and any accompanying packaging must also be returned intact and in a condition suitable for resale.

We reserve the right to refuse a return where an item has been worn, washed, damaged or otherwise does not meet our returns requirements. Where the condition of a branded keepsake box or other packaging has been materially affected, we may make an appropriate deduction from any refund where permitted by law.

If a return is not accepted, the item will be returned to you.

Processing Your Return

Please allow 7–10 working days from receipt of your return for us to inspect and process your refund or exchange.

Once your refund has been processed, you will receive a confirmation email to the email address associated with your order. Please allow a further 5–10 working days for the funds to appear in your account, depending on your bank or card issuer.

Refunds will be made to the original payment method. We do not charge a fee for processing refunds.

If goods have already been dispatched when an order is cancelled, any applicable refund will be processed once the goods have been returned to us and inspected.

International Returns

Customers outside the UK are responsible for all return postage, taxes, duties and any other costs associated with returning an item to us.

Please allow up to a further 14 days for international returns to reach us and be processed.

Exchanges — Non-Made-to-Order Items

We do not offer free exchanges. All delivery charges associated with an exchange are the responsibility of the customer.

Should you wish to exchange an eligible item, please email us at orders@thelittleblazercompany.com with details of your requested exchange.

Exchanges are subject to availability. If the requested item is not immediately available, we will contact you to discuss availability and the anticipated lead time.

If the replacement item is higher in price than the item originally purchased, our customer service team will contact you to arrange payment of the difference.

All exchanges are subject to inspection and approval of the returned item.

Exchanges — Made-to-Order Blazers

As each of our made-to-order blazers is individually handcrafted to order, a size exchange requires a new blazer to be made especially for you.

For this reason, a £150 remake fee applies to size exchanges of made-to-order blazers, in addition to the cost of returning the original blazer and shipping the replacement.

Exchanges are subject to availability and the production schedule. If we are unable to offer an immediate replacement, we will contact you to discuss availability and the anticipated lead time for your requested size.

If the replacement blazer is higher in price than the blazer originally purchased, our customer service team will contact you to arrange payment of the difference.

The original blazer must be returned in its original condition, unworn, unwashed and with all original tags and packaging intact. All exchanges are subject to inspection upon receipt.

The £150 remake fee does not apply where an item is confirmed to be faulty, defective, damaged in transit or where we have supplied an incorrect item. In such circumstances, we will work with you to provide an appropriate resolution in accordance with your statutory rights.

Made-to-Order & Cancellation Rights

Certain goods made to a consumer’s specifications or clearly personalised may be exempt from the standard 14-day cancellation right applicable to distance purchases. Whether this exemption applies depends on the nature of the goods and the extent to which they are made to the customer’s specifications.

Where an exemption applies, we will make this clear before you place your order.

Nothing in this policy affects your statutory rights, including your rights in relation to goods that are faulty, damaged, not as described or otherwise do not conform to the contract.

Quality Control

Every blazer undergoes a detailed quality-control process prior to dispatch. Each piece is carefully inspected by members of our team to ensure that it meets our standards of craftsmanship, construction and finish.

As part of our quality-control process, photographic records of each order may be retained prior to shipment.

Faulty or Damaged Items

If your order arrives damaged or you believe your blazer is faulty, please contact us as soon as possible at orders@thelittleblazercompany.com, providing details and, where possible, clear photographs of the issue.

Our team will review the matter and arrange an appropriate resolution in accordance with your statutory rights.